UCHealth Memorial Hospital North / 4050 Briargate Pkwy, Colorado Springs, CO 80920
Denver Health ER : Clean and efficient. Nurses and Doctors are highly trained and know what questions to ask in order to determine the reason for each patients' visit. They take care of each patients' issues and concerns to get them the help they need.
So I had a great visit with the doctor and nurse from the urgent care in the ER. They were really fast and nice, listened and cared.
However, the mental health side of things really bothered me. While the psychiatrist and student was very knowledgeable, helpful, understanding and accurate with a diagnosis and even provided a prescription to hold me over until my next appointment, the handling of my property was unsettling. I expect my phone, keys, wallet and anything with strings on to be taken away, however, I had to undress and into a gown, with a camera in my room and a nurse standing at the door. Also, I expect them to go through my belongings, but my wallet was handed back to me with all of my cards out of place and haphazardly put together. My license and phone were put in a bag. If you go through someone’s belongings, put them back where they were. This bothered me as I felt as just another “number” in the system and the lack of respect of my things.
While my experience as far as mental help goes and care concerns go, I couldn’t be happier. But RESPECT PEOPLES THINGS. put them back as they were, not thrown around. This is horrible considering the fragility we are in when we are there.
EDIT to owner response: My visit overall was really good. I’m not looking to open any tickets to look into or anything, just really think that personal belongings should be cared for a bit better. I’d still recommend as it’s a really urgent and warm place to be (considering it *is* a hospital) generally. I appreciate the work from everyone with the fact that times are troubling with the world at the moment. I’ve changed to 5 stars for the promptness of response and the care I was given while I was there. Thank you.
Excellent attention very good professionals, very attentive nurses, excellent students Jossua I suture my wound will definitely be a great professional, good place.
Denver Health / 777 Bannock St, Denver, CO 80204